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GL upgrades centralized VoIP network monitor

Test & Measurement World Staff - August 31, 2012

GL Communications has enhanced PacketScanWeb, its centralized IP and VoIP network-monitoring system, with the ability to customize filters, alarm conditions, reports, and graphs. The PacketScanWeb server is deployed in a central location, along with an Oracle database. Multiple PacketScan probes and/or PacketProbes are deployed in remote locations across the network to passively monitor VoIP traffic.

PacketScanWeb allows service providers to identify and analyze network trends using KPIs (key performance indicators) and automatically alerts users when calls of interest occur. It offers customized filtering for fraud detection, quality-of-service monitoring, and protocol-error indicators, while providing comprehensive analysis ranging from overall network health to detailed protocol monitoring.

New features available in PacketScanWeb Version 2.9.1 enable users to:

• Customize filters based on such parameters as MOS and R-Factor, as well as filter different VoIP calls based on protocol type—1 for SIP (session initiation protocol), 7 for H323, and 3 for RTP (real-time transport  protocol)—and other parameters like called/calling number, probe, payload, and duration;
• Apply single or multiple filters for data analysis; use logical operators between filters;
• Set alarm conditions and generate alerts of various types, including email, visual, and audible;
• Customize column views with sorting capabilities for call detail records;
• Navigate records to display previous or next hour, day, month, and year; and
• Display reports in tabular and graphical formats; customize reports and graphs based on SQL queries.

GL Communications, www.gl.com/packetscanweb-demo.html